Privacy Policy for Gold Coast Wake Boat Hire

Introduction

This Privacy Policy describes how Gold Coast Wake Boat Hire (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website or services, including boat rentals.

Information We Collect

We collect several types of information to provide and improve our services to you. This information may include:

• Contact Information: Name, email address, phone number, mailing address.
• Booking Information: Dates of rental, number of passengers
• Payment Information: Credit card details. We use Square as a third-party payment processor, and their privacy policy will apply.
• Identification Information: Boat operator’s license number (if applicable).
• Optional Information: Information you provide through surveys, feedback forms, or other interactions with our website.

How We Use Your Information

We use your information for the following purposes:

• To process your boat rental reservation and provide the requested service.
• To send you important information about your reservation, including confirmations, reminders, and updates.
• To communicate with you about promotions, special offers, and other company news (with your consent).
• To improve our website and services based on your feedback and usage data.
• To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who assist us in operating our business, such as:

• Payment processors
• Insurance companies
• Marina operators (if applicable)

We will only share your information with these providers to the extent necessary to fulfill your reservation and for the purposes described above. We will require these third parties to maintain the confidentiality of your information and to comply with applicable privacy laws.
We will not share your information with third-party marketers without your consent.

Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction.

Your Choices

You have several choices regarding your information:

• You can opt out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email.
• You can request access to or deletion of your personal information by contacting us at [your email address].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@gcwake.com.au